Privacy Policy for PalmistryMagic.com

At PalmistryMagic.com, we are committed to safeguarding the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By accessing or using PalmistryMagic.com, you agree to the terms and practices described in this policy.

1. Information We Collect:
a. Personal Information: When you book a reading or interact with our website, we may collect personal information such as your name, email address, contact number, and billing information. This information is necessary to provide our services and process your requests.
b. Usage Data: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and pages visited. This data helps us analyze user behavior, improve our services, and enhance your browsing experience.

2. Use of Information:
a. Service Provision: We use your personal information to deliver the requested services, including scheduling and conducting readings, processing payments, and communicating with you regarding your bookings.
b. Personalization: We may use the information collected to personalize your experience on our website, recommend relevant content, and provide tailored services based on your preferences.
c. Communication: We may send you emails or notifications related to your bookings, updates, promotions, or important announcements. You can opt out of marketing communications at any time.
d. Legal Compliance: In certain circumstances, we may be required to disclose your information to comply with legal obligations, protect our rights or safety, or respond to lawful requests from public authorities.

3. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, and you acknowledge and accept this risk.

4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After the retention period expires, we will securely delete or anonymize your data.

5. Third-Party Services:
We may engage trusted third-party service providers to assist us in delivering our services effectively. These service providers are obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

6. Your Rights:
a. Access and Correction: You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.
b. Data Portability: Upon request, we can provide you with a copy of your personal information in a commonly used and machine-readable format.
c. Consent Withdrawal: You have the right to withdraw your consent for the processing of your personal information. This may affect our ability to provide certain services.
d. Data Erasure: You can request the erasure of your personal information, and we will delete it unless there are legitimate grounds for retaining it.

7. Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you are a parent or guardian and believe that your child has provided personal information, please contact us immediately.

8. Updates to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material updates through prominent notices on our website or by email. We encourage you to review this policy regularly to stay informed about how we handle your information.

9. Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information

We offer guidance and counseling to our clients through video calls/ Chat.

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